First Break All The Rules isn’t the book it sounds like it’s going to be. But, I think it is a very useful summary of where good managers put their attention when it comes to thinking about their employees. I recommend reading the book if you’re a manager and then reflecting on the 12 statements below. They build in sequence, especially in the early stages. So address 1. first and then 2. and so on. Not only is this a great series of checkpoints for whether you’re doing what you need for your team. But it’s excellent for helping troubleshoot when someone is not having a great time at work and you’re not sure why. (Disclosure, I added 2b. I think you need to check people have materials, equipment and time and it’s worth making time an explicit check).
And for the avoidance of doubt, I recommend reading this book if you’re a manager. This list is provided as an enticement or maybe a handy reference.
The 12 Elements of Great Managing:
What do I need?
1. I know what is expected of me at work
2.a I have the materials and equipment I need to do my work right.
2.b I have enough time to manage your workload.
What do I get?
3. At work, I have the opportunity to do what I do best every day.
4. In the last seven days, I have received recognition or praise for good work.
5. My supervisor or someone at work seems to care about me as a person.
6. There is someone at work who encourages my development.
Do I belong here?
7. At work, my opinions seem to count.
8. The mission or purpose of my company makes me feel my job is important.
9. My associates or fellow employees are committed to doing quality work.
10. I have a best friend at work.
How can I grow?
11. In the last six months, someone at work has talked to me about my progress.
12. This last year, I have had opportunities to learn and grow.